Shipping policy

Shipping Policy

Last Updated: March 2026

At NIVARE, we aim to deliver your orders quickly and securely. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

Orders are usually processed within 1–2 working days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
For Cash on Delivery (COD) orders, confirmation via phone call or message may be required before dispatch.

2. Shipping Coverage

We currently deliver across Pakistan.

Delivery to remote or out-of-service areas may take additional time depending on courier availability.

3. Estimated Delivery Time

Major Cities: 2–4 working days
Other Cities & Areas: 3–5 working days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) are clearly displayed at checkout before order confirmation.
Occasionally, free shipping promotions may be offered on selected products or order values.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or WhatsApp so you can track the delivery status of your order.

6. Failed Deliveries

If delivery fails due to:

Incorrect shipping address
Unreachable phone number
Customer unavailable at delivery

the order may be returned to our warehouse and future orders may require prepaid payment.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with clear photos or video proof so our team can investigate and resolve the issue.